Of all the commonly asked pieces of personal information which users are asked for when completing online forms the date of birth causes users the most issues. I say this as on many of the websites I’ve worked on, analytics data has shown that it’s the Date of birth field that creates the highest number […]
Behind the one way glass – Lab based usability testing
I’m currently working on an IOS and Android mobile app for a UK bank which is due to go live mid 2015. As part of this project I was involved in organising lab based usability testing sessions which took place at Space Interactive Media Labs in Manchester. Many of the main stakeholders came along to […]