I’ve been on quite a journey over the last 12 months with digital accessibility. I thought I knew a reasonable amount about it. From a design perspective I’d check colour contrast ratios met WCAG guidelines and our coders use semantic mark-up and check their code passes automated accessibility testing tools. But I wasn’t sure that […]
What is your date of birth? Easy enough question?
Of all the commonly asked pieces of personal information which users are asked for when completing online forms the date of birth causes users the most issues. I say this as on many of the websites I’ve worked on, analytics data has shown that it’s the Date of birth field that creates the highest number […]
Do I need an app or a responsive website?
A persistent question that gets asked at the requirement gathering stage of most projects is how to best serve customers on mobile devices? That’s if that question is asked at all, a client may have their heart set on a app because they’re all the rage these days but what is the right solution for […]
Behind the one way glass – Lab based usability testing
I’m currently working on an IOS and Android mobile app for a UK bank which is due to go live mid 2015. As part of this project I was involved in organising lab based usability testing sessions which took place at Space Interactive Media Labs in Manchester. Many of the main stakeholders came along to […]